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Time Date	System Updates
Update 1205 11 June 2025	Max Limit on Voucher Purchases A max limit of £2,000 has been applied to the purchase of vouchers. This is to satisfy risk mitigation for card payment providers. Note, there is nothing to stop the same customer making more than one order for £2000 of vouchers each. https://www.hops.org.uk/retail_systems.php?t=9&t2=6 For ease, this limit has been applied to all voucher purchases, including by other payment methods such as cash. If it is required to sell more than £2000 of vouchers by cash, this can be done by making several orders for a maximum of £2000 each.
Update 1199 10 June 2025	Card Payments - Chaneg to Process Hello A change is being made to the processing of card payments. Currently, once a customer taps their card on the card device, the money in the account is ring-fenced, and only captured when the transaction is completed in POS and uploaded to HOPS. This has caused an issue whereby poor internet connections might mean inconsistencies arise between the card machine and POS, leading to the potential for lost payments. The new system captures the money as soon as the customer taps their card, rewardless of what POS subsequently does. This arrangement more closely matches the behaviour that might be expected from an independent card terminal. The one change to clerks is this: If a customer asks to make a part-payment by card (eg on an order for £20 they taps their card to pay £10 with the intention of paying the rest by cash) if they then change their mind and what to cancel the whole order the VOID ALL button will not be available. Instead, a REFUND button adjacent to the payment in the basket is required to be pressed to give the customer their £10 card payment back, then the basket can be voided off. [Note, a enterprising booking clerk could get round this by closing the browser, etc, but that risk also existed previously. Previously the risk was that there'd be an order with no payment, now the risk is there'll be a payment with no order, which I hope you will agree is preferable.] I imagine the occurrences of making part-payments is low, so I hope this will have low impact. Please let us know if you have any queries or issues. Thank you
Update 1196 8 June 2025	Discounts & Gift Cards GIFT CARDS https://www.hops.org.uk/retail_systems.php?t=17 * The number of each gift card product sold, redeemed, and not redeemed, has been added to the list of gift cards. This is to help identify, as the year progresses, what the likely demand on remaining event spaces is likely to be. * A tick box mode has been added to the Gift Cards list page to enable easier alteration of settings. --- DISCOUNTS https://www.hops.org.uk/ticket_sales_settings.php?t=13 * Additional tabs have been added to the 'Community Discounts' section to make it easier to see which codes have been used and which have not. (Note there is no difference between a 'normal' discount and a 'community' discount, they are just stored on different tabs for ease of administration.) New tabs are provided for codes that have been not used at all, and codes that have had some use. The 'Used' list should not be construed as 'Completely Used', as it is not possible to sensibly discern this with a discount code (eg it may not be usable now, but may have a start date in the future). * We have added a 'used on items' column to the 'discounts used' tabs so that it can be seen how many items have been discounted with each code. --- DEFINITIONS As a reminder, 'Gift Cards' are where the customer buys a ticket for a specific event, but not for a specific date. They give the gift card to the recipient, and then the recipient picks the date and pays £0. The purchaser pays the price of the Gift Card (which can be different to the price of the event its valid for). The 'sale' is counted on the day the gift card is purchased. Gift Cards can be valid for a period of months from the date of purchase, or until a hard deadline. You can see an example here: https://nnr.hops.org.uk/giftcards This is different to a 'Voucher', which is valid for an amount of cash. The customer pays some money in return for a voucher, and then spends that voucher at a later date. The amount of money the voucher was purchased for is exactly the amount that it can be spent for. Until they spend it, the value of the voucher is a cash liability for the railway. The original customer pays the amount of cash the voucher is valid for, and that is the amount of cash that can later be spent by the recipient. The 'sale' is counted on the day the voucher is 'spent', and the sale amount is the normal amount. (No sale takes place on the day the voucher is purchased.) Vouchers can be valid for a period of months from the date of purchase, or until a hard deadline. You can see an example here: https://sdr.hops.org.uk/vouchers And, for completeness, a 'Discount' is a code that allows the price of an item to be changed. Eg a 50% off discount code changes the price of the eligible items by 50%. Discounts have no liability. Sales are counted on the date the discount code is used, and the sale amount is the discounted price.
Update 1193 5 June 2025	Donations | Membership Types | Address Lookup DONATIONS Donations can now be collected via HOPS Retail Systems. This uses and early iteration of the upcoming 'shop' system. A donation is managed as a 'product'. Products can be created for '£10 donation', '£20 donation' etc, and/or with no given price so that the donor can enter their own price. Products are added and edited in Retail Systems > Shop System > Stock Items List. When creating/editing products that are donations, be sure to select NOT 'stock manged'. This ensures there is no limit on the number of donations that can be sold, and that sold ones don't appear on the stock value list. Allocate the donations products to folders in the normal way. A product can be in more than one folder, so it will, in future, be possible to achieve: A person who is likely to buy an OO gauge model of a particular loco might also be inclined to make a donation to the restoration fund for that engine, so the donation product could ALSO live in the 'OO gauge models' folder; Conversely, a person who is likely to make a donation to the restoration of that engine might also be interested in buying a badge with the engine on, so the badge product could ALSO be in the donations folder. Where donations are allowed for different specific projects, these can be created as specific products, eg '£10 donation to engine fund', '£10 donation to track fund'. If desired, to assist giving information to customers, they can be places in different sub folders of the overall 'donations' folder. Details of the 'product'/donation can be added to the product details and/or the folder details. This might include suggestions for what a donation is spent on, eg 'Your donation of £10 could buy the railway one sleeper' or 'Your donation of £10m could completely relay all the track on the entire line!'. A 'slug' field is available for giving products 'pretty' urls. If left blank a slug will be created from the product name. Links can be shared to individual folders and/or individual donation products as required. Eg x.hops.org.uk/shop/models/oo/black-fives DONATIONS CARD ON HOME PAGE A card on the Home page of the sales system (alongside events, travel, vouchers, etc) can be implemented via settings in Retail Systems > Donations tab. The colour, text, and image on the card can be set here. (As always, avoid using an image with text on as it is cropped in different aspect ratios in different parts of the system.) Also in these settings, the location of the 'donations' folder can be set. This is the folder that the user will be directed to when they click on the Donations card (or visit x.hops.org.uk/donations ) The card always points to the URL x.hops.org.uk/donations, even if the target folder is changed. Upon visiting the url the user will be directed to the 'Donations' folder specified. The target folder can be set in Retail Systems > Donations tab. The /donations link works even if the card is not enabled on the Home page. GIFT AID To collect a Gift Aid declaration on donation items the following three actions are required: * The railway is set to 'Store Gift Aid' in System > HOPS Config * The Retail System is set to offer Gift Aid declarations in Retail Systems > General Settings tab, 'Offer Gift Aid' setting. * The donation products have a 'Gift Aid Proportion' of greater than 0%. For donations, in most cases, this will be 100%. NOTE The Gift Aid Proportion is the PROPORTION of the overall price that can be Gift Aided, not the amount of Gift Aid or the rate of Gift Aid. Eg for a donation it will be 100%. OTHER NOTES The Shop Interface must be enabled for the railway. Please request this via HOPS. ====================================== MEMBERSHIP SYSTEM The Membership Type editing page has been replaced with a newly-written one, resolving several long-standing niggles. This also now has increased functionality for different membership expiry methods: The 'expires at the same month each year' (Method B) now has a 'years' option, for multi-year membership. The 'months' option now only applies to the 'expires after X months' expiry method (Method A). We hope this helps model the surprisingly-complicated issue of establishing expiry dates! ====================================== POSTCODE / ADDRESS LOOKUP The new postcode / address lookup feature in HOPS is currently half-way through its trial period. It is available to all organisations for a trial period until the end of June 2025. Please opt-in now if you wish to keep access to it after then! This is available: - when adding or editing a user's address (themselves or a manager entering details of another user) - when adding/editing emergency contacts - for public customers making online ticket purchases - for public customers making online shares sales - for public customers making online membership sales - for public customers making online shop sales This aims to: * speed up the entry of user data * reduce the effort required by customers complete their checkout for purchases * reduce the propensity for errors / missing address components Addresses can still be added 'manually' for occasions where the required address isn't in the Royal Mail list. There is a cost to HOPS in providing this service, so the lookup feature will be an optional add-on for railways for which a small fee will be charged (£5 per month). The railways with which we have developed this feature believe that the time, staff effort, and wasted postage, saved will deliver an overall saving to their railways. The system is currently switched on for all railways for a trial period (without charge) until the end of June. Railways may OPT IN at any time to subscribe to the service to continue after then if they wish. (If no action is taken, the feature will disappear at the end of the trial, and no fee charged). If you wish to OPT-IN to keep access to the Address Lookup service after the end of June please do so now by raising a support ticket or emailing alan.johnson@hops.org.uk We hope this new feature is useful - Thank you to everyone who has worked with us to develop it.
Update 1167 30 April 2025	Address / Postcode lookup has now been added to POS machines, for use when selling address-required items, or Gift Aid items. It works both on POS machines in booking offices and on PCs for telephone sales. This is part of the free trial period of the address / postcode lookup facility: https://www.hops.org.uk/update/1158
Update 1164 25 April 2025	POSTCODE / ADDRESS LOOKUP A new postcode / address lookup feature in HOPS it now available to all railways for a trial period until the end of June 2025. This is available when adding or editing a user's address (themselves or a manager entering details of another user), emergency contacts, and for public customers making online ticket sales, shares sales, membership sales, and shop sales. This aims to: * speed up the entry of user data * reduce the effort required by customers complete their checkout for purchases * reduce the propensity for errors / missing address components Addresses can still be added 'manually' for occasions where the required address isn't in the Royal Mail list. There is a cost to HOPS in providing this service, so the lookup feature will be an optional add-on for railways for which a small fee will be charged (£5 per month). The railways with which we have developed this feature believe that the time, staff effort, and wasted postage, saved will deliver an overall saving to their railways. The system is currently switched on for all railways for a trial period (without charge) until the end of June. Railways may OPT IN at any time to subscribe to the service to continue after then if they wish. (If no action is taken, the feature will disappear at the end of the trial, and no fee charged). Please do this by raising a support ticket in the Helpdesk, or emailing in. We hope this new feature is useful - Thank you to everyone who has worked with us to develop it.
Update 1163 24 April 2025	Thermal till receipts now include the company logo at the top.
Update 1165 21 April 2025	We will soon be trialling a new postcode / address lookup feature in HOPS. This would be available when adding or editing a user's address (themselves or a manager entering details of another user), emergency contacts, and for public customers making online ticket sales, shares sales, membership sales, and shop sales. This aims to: * speed up the entry of user data * reduce the effort required by customers complete their checkout for purchases * reduce the propensity for errors / missing address components Addresses can still be added 'manually' for occasions where the required address isn't in the Royal Mail list. There is a cost to HOPS in providing this service, so the lookup feature will be an optional add-on for railways for which a small fee will be charged (~£5 per month). The railways with which we have developed this feature believe that the time, staff effort, and wasted postage, saved will deliver an overall saving to their railways. The system will initially be switched on for all railways, for a trial period (without charge). At the end of the trial railways may OPT IN to subscribe to the service if they wish. (If no action is taken, the feature will disappear at the end of the trial, and no fee charged). We will advise when the trial period starts and the mechanism for opting to continue using the lookup system after the trial. We hope this new feature is useful - Thank you to everyone who has worked with us to develop it.
Update 1150 3 April 2025	Retail Sales Updates: Emails sent in connection with Retail Sales orders now have more comprehensive reporting of status of delivery and, where available, when it was opened and links clicked. Note it is not always possible to report this, so the absense of a report does not guarantee that the email wasn't opened or clicked. Membership Updates: Interlocking between 'date of birth' and 'membership types' is now available, to enforce minimum and maximum age of members purchasing specific membership types. A new attribute is available on each membership type to control how far in advance a member can renew their membership. Default is no constraint, which was what it was previously so no action = no change. Custom checkout questions can now be asked on a per-membership-type basis. POS Updates: Shelf-edge labels / product barcode labels can now be printed from POS.
Update 1148 20 February 2025	The discount 'items required in basket' system has been significantly upgraded and now gives the option of selecting any ticket type / journey type / fares scheme / session in any combination. This makes it a lot easier to create discounts such as 'child goes free with every adult' on a SESSION (previously easy on travel but difficult on sessions), and all permutations of 'buy one get one free' and 'buy X get Y free'. These facilities can be accessed via the overall discounts list, when 'Require other items in basket' is set to 'yes'.
Update 1138 12 February 2025	The stock system is now in and working. The stock quantities shown in the system should now be accurate, and increment/de-increment in line with sales. All railways have been started at 0 stock today. Incoming stock should now use the 'Re-Stock' facility in POS. (This is also temporary, until the PO system is finished.) Wasted stock should be disposed of via the 'Waste' facility in POS. The purchase prices of items are calculated in accordance with: https://www.hops.org.uk/help/inventory-stock-value-calculation The current values for cost and latest cost can be seen in the Product Details page in HOPS. This will be re-calculated every time new stock is added via the Re-Stock (and later PO) facility. Adjusting quantities of stock controlled items on existing orders, eg when a customer changes their mind, can now only be done in POS, not HOPS. (This is to ensure the stock levels are updated after saving). The 'Transfer' facility in POS now works, for transferring stock between Stock Locations. Unfortunately it only copes with one product at a time at present (multiple quantities are handled). Stock Locations can also be used for things like 'The back of Fred's car' when he takes stuff to trade shows, etc (Hence we used the term 'Stock Location' rather than 'Branch'). A special stock location of 'In Transit' is used when items are transferred between Stock Locations. The item is sent from one Stock Location, and lands in the In Transit location, until it is checked-in at the receiving location by means of the 'Delivery' tab in POS. The number of each item in stock at each Stock Location can be viewed in HOPS > Shop System in the 'Inventory' tab, and in POS in Stock > Stock Levels. When an item is refunded, and POS gives an option for whether it will be returned to stock or not. If it is damaged, so not being returned to stock, it will go Customer > Stock Location > Waste in one movement. If it is being returned to stock it will go Customer > Stock Location. Please let us know if you find any anomalies.
Update 1123 6 January 2025	POINT OF SALE A 'reason' field has now been added when a supervisor adjusts the price of an item at the point of sale.
Update 1118 31 December 2024	POINT OF SALE Further to update 1117, new tabs for 'Adjusted Prices' have been added to: - Retail Sales (all items) - Ticket System (travel and events only) - Shop System (products only) showing items where the price has been changed, values, and reason. This is to help keep visibility of prices being changed by clerks.
Update 1117 31 December 2024	POINT OF SALE A facility to adjust prices of items in an order has been provided. This is guarded by permission 538. This is ideal for us in shops, where a customer might receive a one-off discount for a slightly-damaged or ex-display item. It is necessary to re-enter the clerk's PIN number when using this facility (to make sure that they are still really there and haven't walked away from the till leaving it logged in). It isn't necessary to give all clerks this new facility if that isn't desired - the new 'supervisor' facility can be used, and a clerk can call the supervisor for the price adjustment if that is the preferred method of working.
Update 1116 31 December 2024	A new concept of a 'supervisor' has been implemented in POS. As all actions are controlled by permissions, a "supervisor" is any user who can do something that the current user can't. Ie, there is no single attribute that makes someone a 'supervisor'. This is to facilitate the different policies on different railways, eg some railways allow all clerks to do refunds, and some require a manager. In the former case, the refund facility will be (and is already) available without supervisor intervention, in the latter case a supervisor (someone with refunds permission) would be required to log in to do the action. The following permissions relate to POS actions, which can now be done by a supervisor if the clerk doesn't have permission. 524 - Conduct refunds in POS via Recall Method 525 - Conduct refunds in POS via Quick method 526 - Create Provisional Orders 527 - Create Deposit Orders 528 - Collect payments by MOTO Method 538 - Adjust Prices on the fly The supervisor can log in using the orange button in the 'Supervisor' menu on the right hand side. When logged in, the top of the screen goes orange as a visual reminder (similar to when Admin-logging-in to HOPS). When the supervisor has completed their action, they can press 'log out', and the POS will be returned to the original user. All this can take place while an order is in progress, the basket etc is unaffected.
Update 1111 10 December 2024	The Gift Cards system has been fully implemented. It is now possible to sell Gift Cards for specific Events/Sessions via the online method, and via POS, and for the receipient to redeem them via the online method or via POS.
Update 1110 10 December 2024	The Stock Items sales tools are being upgraded to facilitate use of Retail Systems in shop environments. A new 'Shop System' menu item under Retail Systems which contains all the relevant facilities relating to Stock Items. New permission 536 applies to Shop System. All users and groups with existing permission 474 have been allocated 536. The Stock Items List and Stock Items Sales List have moved from Retail Systems to Shop System. The Stock Items list is now sorted by Cost (Revenue) Centre (to avoid issues with a single list containing thousands of items). A new Stock Item Search tab has been provided. A Detail page has been provided for each product (as the amount of detail stored is too great to show all on the overview list). The detail page includes all the existing deatils, plus a tab for Sales of that item, and a new tab for Barcodes. POS has been updated to accept barcode scanning of products. A product can have multiple barcodes. More than one product can have the same barcode (eg for products that are customised on-site). When a barcode is scanned that applies to more than one product, the POS shows images of the products to the clerk so that they can pick the appropriate one. Further work will take place over the next few weeks in response to demand from railways to expand this part of the Retail System. Thank you to everyone who gives feedback to HOPS to steer its development for the benefit of all railways.
Update 1109 8 December 2024	Marking off Cheques sent by post and BACS payments is now in the system. This can be accessed from the sales order details page (unsuccessful payments section), or via the Unsettled Orders tab, then Payments Expected tab in Retail Systems. Permission 535 required.
Update 1105 27 November 2024	There will be a brief period of downtime on Friday 29 November, between 0730 and 0800 GMT. This is to enable server upgrade work. That's.... 15:30 AWST in West Australia 18:00 ACDT in South Australia 18:30 AEDT in New South Wales / Victoria / Tasmania Part of this work includes changes to reduce or eliminate the need for downtime in the future, which has become all the more important now that HOPS deals with sales transactions. Time Register devices will be unaffected and will store up transactions until HOPS comes back online. POS devices will display a prompt inviting the operator to 'work offline', after which they will work normally and upload transactions when HOPS comes back online. Card payments are unaffected. For confidence, there will be a brief test period after the site is taken offline to prove the POS devices before work starts, during which time the work can be aborted if necessary. Public ticket sales websites will be offline. We apologise for any inconvenience. If you have any queries please contact your HOPS Admin, or HOPS Admins contact HOPS HQ.
Update 1103 22 November 2024	There is now a facility to archive events. A link to the 'archive' is present at the top of the list. (If you find archived events showing in other parts of the system please let me know) Thanks Danny S.
Update 1098 13 November 2024	Discounts on EVENTS now have additional options for: - Redeemable between dates (Eg "buy your Santa ticket during the month of August and get a discount") - Redeemable X days before event (Eg "buy your Santa ticket at least 7 days in advance and get a discount") - Redeemable for sessions between dates (Eg Where a dining train has sessions throughout the year "buy a ticket for a dining train that runs in September and get a discount").
Update 1096 7 November 2024	A route map has been added to the top of the 'Travel' page in the public tickets website, to assist passengers understanding the layout of stations. (We are aware that, for some railways, the stations have been 'fiddled' to provide the desired result, and in these cases the route map won't be suitable for public display. If this applies to you please let us know and we can hide it on a railway-by-railway basis.) We intend to develop this further to provide information about the stations, such as toilets, cafe, etc, in the future.
Update 1095 7 November 2024	A clock has been added to the POS interface. This is in response to feedback as the Start bar is normally hidden on POS machines, so the clerk can't look in the bottom right corner to see the time. We hope it helps.
Update 1094 7 November 2024	A new 'Offers & Discounts' card is available for the Tickets home page. It leads to a page that lists discounts that are 'Automatically Apply' and 'Show Decoration' in the settings of the Discount Code. This is ideal for 'Earlybird' discounts. The settings for the card on the Home page can be edited in Ticket System Settings > Discounts > Discount Settings Tab.
Update 1092 6 November 2024	The Feedback system has now been commissioned for customers who have made online orders. The system can be accessed via https://www.raildays.org/feedback This will be developed for walk-up customers next.
Update 1091 5 November 2024	A 'Location' tab has been added to the Retail Sales Order Details page showing a map of the customer's location (based on their post code).
Update 1090 4 November 2024	Some tidying-up of some tick system back office pages has taken place: ORDER DETAILS PAGE This was getting too large and becoming slow to load, so has now been separated into tabs. Two commonly-used links from the top that have been moved in to tabs are: 'Refund Options' and 'Issue Credit Note' are in the 'Items & Payments' tab; 'Re-send Confirmation Email' is in the 'Comms & Emails' tab. SESSION DETAILS PAGE A new page has been added for this, with tabs for 'Bookings', 'Questions' and 'Feedback'. This has made the event overview page a but less cluttered. FEEDBACK Is reflected: - in Ticket System (feedback for all orders) [this has been moved from the Retail Systems section] - in the Order Details page (feedback for that order) - in the Event pages (feedback for all sessions on that event) - in the Session pages (feedback for that session)
Update 1088 26 October 2024	"Reminder Emails" have been introduced. These are emails that are sent at a time relative to when the customer will be visiting. They can be set for any number of days up to 30 before the date of visit, and can help to prepare the customer for their visit (eg what to bring) or create excitement in the lead up to a visit (eg 'Santa is looking forward to seeing you!') Reminder emails can be set for events in the event settings and for travel in the Travel settings. Former email facilities are unaffected - the order confirmation email and "additional" email are unchanged. These are sent when the customer makes their booking.
Update 1087 25 October 2024	Settings related to "Normal Travel" have been moved into a common tab in the Ticket System Settings area. The tab is named as whatever your railway called "Normal Travel" (default = "Heritage Travel"). This now houses: - General Travel Settings - Travel Options (List) - Travel Options (Matrix) - Fares - Stations - Emails (inc Reminder Emails)
Update 1086 25 October 2024	It is now possible to set a discount code to automatically apply. When selected, the code will attempt to apply every time the user adds an item to their basket. Additional fields are provided for the next development of this facility, to decorate the pages with the discounted price, eg "£20 £15 Earlybird offer". These will be implemented later. This is a solution to the "Buy tickets up to the day before to get 10% off" requirement, using the attribute of a discount code 'valid X days before travel'.
Update 1085 20 October 2024	There will be some periods of downtime on Tuesday 22 October, between 7.30 and 8.30am BST. This is to enable server upgrade work. That's.... 15:30-16:30 AWST in West Australia 17:00-18:00 ACST in North Australia 18:00-19:00 ACDT in South Australia 17:30-18:30 AEST in Queensland 18:30-19:30 AEDT in New South Wales / Victoria / Tazmania 09:30-10:30 in Italy 09:30-10:30 in South Africa Part of this work includes changes to reduce or eliminate the need for downtime in the future, which has become all the more important now that HOPS deals with sales transactions. Time Register devices will be unaffected and will store up transactions until HOPS comes back online. POS devices will display a prompt inviting the operator to 'work offline', after which they will work normally and upload transactions when HOPS comes back online. Card payments are unaffected. For confidence, there will be a brief test period after the site is taken offline to prove the POS devices before work starts, during which time the work can be aborted if necessary. Public ticket sales websites will be offline. We apologise for any inconvenience. If you have any queries please contact your HOPS Admin, or HOPS Admins contact HOPS HQ. Thank you.
Update 1081 7 October 2024	When taking a telephone order it is no longer necessary to have the two-part process of recording the order in POS and then coming to HOPS to take the payment. The MOTO payment can now be conducted in POS via the three-dots near the CASH and CARD options. Permission 528 required.
Update 1080 1 October 2024	A 'Template' system has been added to the Discount Codes section to enable easy creation of 'Community Donations'. Eg raffle prizes etc. Any number of templates can be created and then these can be copied easily for deployment as donations etc.
Update 1078 22 September 2024	We are aware of an issue in displaying membership details for users at some railways. The issue arises when viewing a user with NO membership cards issued via HOPS. We believe it is fine where a user DOES have membership cards issued via HOPS. This will be repaired on Monday (23 Sept) morning. Apologies for the inconvenience.
Update 1077 16 September 2024	It was previously possible to select whether a products should be up-sold to customers who had membership/travel/events in their basket, but not narrowed down to one or more specific events. It is now possible to specific specific, individual events, eg, 'Bottle of Champagne' with Evening Dining, 'Breakfast Roll' with Diesel Gala.
Update 1076 13 September 2024	A facility for adding short 'Remarks' to a carriage on a public seating plan, eg for clearly indicating to customers which are open coaches and which are enclosed.
Update 1075 13 September 2024	It is now possible to enforce seating rules, such as avoiding strangers sitting around the same table or in the same compartment. The range and complexity of these means it isn't possible to program them locally until we understand more about what the common use-cases might be. Please contact us if you wish to discuss rule options.
Update 1073 4 September 2024	Seat Reservation details have been added to individual booking items in the Retail Sales Order page. Details of which line a seat reservation applies to have been added to the seat reservation items in the Retail Sales Order page.
Update 1070 4 September 2024	It is now possible to upload an image to Voucher products. The image will shown Online and in POS.
Update 1069 3 September 2024	Update reporting on ticket system developments commenced.