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Time DateSystem Updates
Update 1239
17 July 2025

"Open" Tickets

OPEN TICKETS

New options are now available in Ticket System Settings to allow 'Open' tickets, ie where a specific train isn't required to be selected for a travel ticket.

https://www.hops.org.uk/ticket_sales_settings.php?t=16

It is possible to select whether an 'open' (no specific train) ticket should be available for leg 1, 2, 3 of the journey. This enables rules such as:

"Passenger must specify a train out, but can take any train back"

"Passenger can take any train out, but must specify a train back"

"Passenger must specify a train in both directions"

"Passenger can take any train out and any train back"

The booking confirmation, receipt, etc says "No specific train", rather than "Any train", recognising that there might be non-public trains in operation.

Separate settings are available for POS and Online, so these options can be applied differently for the two sales methods.

Where these options are not set the passenger will be required to select a train. This has been the case up to now so all railways are set to this, so no action = no change.