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System Updates

Update 1245 17 July 2025

Online Shop ONLINE SHOP We have made some great steps recently towards being able to offer an online shop facility. This will enable 'Stock Items' to be sold by themselves, where it is currently only possible as an upsell at the checkout (add-ons). We previously launched the 'donations' system, which makes use of this because a 'donation' is just a 'stock item' that can be sold. ** IMPORTANT info for railways that already have stock items which are used as add-ons / upsell: There are many new attributes relating to postage costs and delivery mechanisms for products. In order to ensure your upsell products continue to behave as they currently do, these items have been set to: - NOT contribute to any postage costs calculations - NOT require delivery information to be collected [Eg asking the customer whether they would like to have the item posted or collect on arrival, and their delivery address] Therefore the system will continue to be silent on both of these things, as it has been in the past. If you wish to, you can change these settings so that the customer does have the option to collect on arrival or receive by post, and whether they should be charged postage for having it sent. But if you take no action there will be no change. --- In general, railways that are already used to HOPS retail systems are welcome to start preparing settings etc in readiness for products that you already sell via POS to be sold online. [There are also settings if you which specific products to only be available via one mechanism or the other.] Settings for the shop system in general can be found at Tools > Retail Systems > Shop System, or https://www.hops.org.uk/shop_system.php Settings for individual products can be found in Tools > Retail Systems > Shop System > Stock Items List, or https://www.hops.org.uk/shop_system.php?t=2 To help in this preparation process some helpful additional reports have been compiled: Report 135. Products without Names Report 136. Products without Descriptions Report 137. Products without a lead time Report 138. Products with a retail price of zero (free) Report 134. Products without URL Slugs Report 139. Products with a weight of zero (Method A) Report 140. Products with no postage volume limits (Method A) Report 142. Products with no postage group (Method B) Report 141. Products with no postage price (Method D) Report 143. Products that can be purchased when out of stock --- If all the above makes no sense to you at all, but you would like to know more, please contact Steve Morris, who helps railways learn about, deploy and exploit maximum benefit from HOPS Retail Systems at steve.morris@hops.org.uk and he will be happy to answer questions or give a demo. Thank you to everyone from all railways that have worked with HOPS to bring this latest retail development to fruition!