System Updates

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Time Date	System Updates
Update 1305 18 September 2025	POS Change - "Confirm Sale" \| Thermal Ticket Updates Hello CONFIRM SALE BUTTON A change will soon be made to POS so that, if it can, the 'Confirm Sale' button presses itself. This avoids the need for the clerk to remember to press it (which it is accepted is possible to forget if no further action is expected, such as the printing of tickets or receipts). There are some circumstances where it won't press itself, such as if payment hasn't succeeded, or for zero-value total orders (to ensure that the order isn't completely unexpectedly). The POS will proceed with its follow up actions (eg printing tickets or receipts) as if the 'confirm sale' button had been pressed by the clerk. A picture can be found here: https://www.facebook.com/groups/HOPSAdmins/posts/24749390104699996/ or here: https://www.hops.org.uk/library/retail-systems --- THERMAL TICKETS The format of thermal tickets has now been changed. The headline of the ticket, eg, "Adult Return" is now printed in larger text at the top of the ticket. Underneath this is a new "public friendly" description of the journey being made. Eg for a railway with three stations called AAA, BBB and CCC, the description will show: For a single: (eg) BBB - CCC For a return: (eg) BBB - CCC - BBB For a circular: (eg) BBB - CCC - AAA - BBB For a ranger: nothing at all. Some of the other items on the ticket have been re-arranged for clarity. The "issued" information is now shown along the bottom of the ticket, and is still in the same format: (location name) YYYYMMDD HHMMSS (order number Lxxxxx). As before, "ADV" is only shown if the ticket is purchased in advance, and "(Members)", etc - the fare type - is only shown if it is not a "normal" fare. Space has been kept available on the right hand side of the ticket for a future development... watch this space! A photo of the old and new formats can be found here: https://www.facebook.com/groups/HOPSAdmins/posts/24749222348050105/ or here https://www.hops.org.uk/library/retail-systems If you are a user of HOPS Retail Systems but not yet printing your tickets in this attractive and highly-Instagrammable way, please get in touch and we will tell you the details - steve.morris@hops.org.uk or 0118 225 0021. Thank you

Time Date

System Updates

Update 1305
18 September 2025

POS Change - "Confirm Sale" | Thermal Ticket Updates

Hello

CONFIRM SALE BUTTON

A change will soon be made to POS so that, if it can, the 'Confirm Sale' button presses itself. This avoids the need for the clerk to remember to press it (which it is accepted is possible to forget if no further action is expected, such as the printing of tickets or receipts).

There are some circumstances where it won't press itself, such as if payment hasn't succeeded, or for zero-value total orders (to ensure that the order isn't completely unexpectedly).

The POS will proceed with its follow up actions (eg printing tickets or receipts) as if the 'confirm sale' button had been pressed by the clerk.

A picture can be found here:
https://www.facebook.com/groups/HOPSAdmins/posts/24749390104699996/
or here:
https://www.hops.org.uk/library/retail-systems

---

THERMAL TICKETS

The format of thermal tickets has now been changed.

The headline of the ticket, eg, "Adult Return" is now printed in larger text at the top of the ticket.

Underneath this is a new "public friendly" description of the journey being made. Eg for a railway with three stations called AAA, BBB and CCC, the description will show:

For a single: (eg) BBB - CCC
For a return: (eg) BBB - CCC - BBB
For a circular: (eg) BBB - CCC - AAA - BBB
For a ranger: nothing at all.

Some of the other items on the ticket have been re-arranged for clarity.

The "issued" information is now shown along the bottom of the ticket, and is still in the same format: (location name) YYYYMMDD HHMMSS (order number Lxxxxx).

As before, "ADV" is only shown if the ticket is purchased in advance, and "(Members)", etc - the fare type - is only shown if it is not a "normal" fare.

Space has been kept available on the right hand side of the ticket for a future development... watch this space!

A photo of the old and new formats can be found here:
https://www.facebook.com/groups/HOPSAdmins/posts/24749222348050105/
or here
https://www.hops.org.uk/library/retail-systems

If you are a user of HOPS Retail Systems but not yet printing your tickets in this attractive and highly-Instagrammable way, please get in touch and we will tell you the details - steve.morris@hops.org.uk or 0118 225 0021.

Thank you

Generated at 23:53:42 14/10/2025