System Updates

Minor updates and code changes occur every day. Only significant or noteworthy updates are shown here. Updates shown with a gold background are (or were at the time) only available to Advanced HOPS members.

You are NOT currently subscribed to HOPS compliance system updates. More info

You are NOT currently subscribed to HOPS retail system updates. More info

Recent HOPS Updates Recent Retail System Updates Future Updates Search Results

Time Date	System Updates
Update 1371 5 January 2026	Events & Sessions - Settings The settings for Events and Sessions have been moved out of Ticket System Settings, and into the normal Ticket System > Bookings tab where the bookings data has always been shown. This is in response to feedback that it was annoying for users to have two places to look for event information - bookings for sales information and settings for settings - there is now only one list and it displays/links to both booking info and settings/editing. All the same functionality exists, it is just now all on one page. The old settings page is still in place with a forwarding message for a short time, to catch anyone who goes there looking for the settings. We hope that, although the act of change is always annoying, that once the location of the info in its new places becomes natural it will present a better-arranged system. We have deliberately done this work in January to avoid busier times of the year. There is some further work coming up in this same area which we will also do in the winter before everything hots up again. If you find any issues please let us know. Thank you.
Update 870 15 June 2022	The availability matrix in HOPS has a new 'white stripe' added when a person is fully utilised. A person is considered fully utilised when they have been allocated the number of turns they asked for or, if they indicated 'unlimited', when they have been allocated a turn on every day they are available. This makes it easy to visually distinguish a 'Yes' that is able to be used (green) from a 'Yes' that can't be used as the person is already working their max amount (green with white stripe). If all Ys are green/white, the max utilisation has been reached and therefore the best efficiency from the roster availability. Link to examples: https://www.facebook.com/HeritageOps/photos/a.274448152666082/5101371096640406/

Time Date

System Updates

Update 1371
5 January 2026

Events & Sessions - Settings

The settings for Events and Sessions have been moved out of Ticket System Settings, and into the normal Ticket System > Bookings tab where the bookings data has always been shown.

This is in response to feedback that it was annoying for users to have two places to look for event information - bookings for sales information and settings for settings - there is now only one list and it displays/links to both booking info and settings/editing.

All the same functionality exists, it is just now all on one page.

The old settings page is still in place with a forwarding message for a short time, to catch anyone who goes there looking for the settings.

We hope that, although the act of change is always annoying, that once the location of the info in its new places becomes natural it will present a better-arranged system.

We have deliberately done this work in January to avoid busier times of the year. There is some further work coming up in this same area which we will also do in the winter before everything hots up again.

If you find any issues please let us know. Thank you.

Update 870
15 June 2022

The availability matrix in HOPS has a new 'white stripe' added when a person is fully utilised.

A person is considered fully utilised when they have been allocated the number of turns they asked for or, if they indicated 'unlimited', when they have been allocated a turn on every day they are available.

This makes it easy to visually distinguish a 'Yes' that is able to be used (green) from a 'Yes' that can't be used as the person is already working their max amount (green with white stripe).

If all Ys are green/white, the max utilisation has been reached and therefore the best efficiency from the roster availability.

Link to examples: https://www.facebook.com/HeritageOps/photos/a.274448152666082/5101371096640406/

Generated at 15:03:10 30/01/2026