Minor updates and code changes occur every day. Only significant or noteworthy updates are shown here. Updates shown with a gold background are (or were at the time) only available to Advanced HOPS members.

Search: Clear


Time DateSystem Updates
Update 981
04 April 2023
It is time to review your 'Frequently Asked Questions' and confirm the answers are still accurate:

https://www.hops.org.uk/railway_raildays.php?t=5&r=6

These questions appear publicly on your railway's page in the Raildays app and also internally in HOPS for telephone-answerers.

There are quite a few out of date answers on a number of railways, eg Covid arrangements still showing, and also things like "we will re-open in February 2023".

We recommend answering the questions in such a way that they don't go stale, eg "We generally run from February to October", rather than "We will re-open in February 2023".

You can find your railway's FAQs in the 'Booking Office' menu under Group Bookings, or in the Raildays menu, FAQs tab. Permission 443 (view), 444 (edit).