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System Updates

Update 1320 20 October 2025

HOPS Updates | Working at Height Prosecutions | Ticket Sales System Meeting | ORR Survey HOPS LIBRARY HOPS Library is going from strength to strength, with documents on a number of subjects now added: https://www.hops.org.uk/library A number of documents relating to carriages have been uploaded, and recently we have been adding documents relating to diesel locomotives: https://www.hops.org.uk/library/diesel-traction Thank you to all contributors to the HOPS Library - if you have a secret stash of documents that would be useful to other railways please consider contributing them. Thank you. ============== WORKING AT HEIGHT Working at Height continues to see increased attention from the HSE, as well as from railway regulators such as the ORR. Example: https://press.hse.gov.uk/2025/10/16/builder-given-suspended-sentence-after-roof-worker-fell-to-his-death/ This was particularly relevant to the heritage context as it involved what might be perceived as 'wise old boys' who had been 'doing it for years'. Another example, involving a fall from only six feet: https://press.hse.gov.uk/2025/09/24/sign-fitting-company-and-director-fined-after-fatal-fall-from-scaffolding/ Working at Height e-learning is available free in HOPS for all heritage railways. This will contribute to duty holders doing everything reasonably practicable to discharge their duty of care to protect their staff. ============== HOPS RETAIL SYSTEMS Includes: * Travel ticket sales * Events sales * Product sales (eg shop/cafe) * Vouchers * Gift cards * Membership system * Shares register There's never been a better time to think about ticket sales in 2026, There are two open Teams sessions this week where a demo of the Retail system in HOPS will be given, plus a Q&A from attendees. * 13:00 on Wednesday 22/10/2025 * 18:00 on Sunday 26/10/2025 (The two sessions are identical, it is not necessary to attend both) If you wish to join one of these calls, please let our Retail Systems manager Steve Morris know by email at steve.morris@hops.org.uk We are of course always available to discuss getting you on board at any time and Steve can be contacted as above or by calling 0118 225 0021. ============== ORR RM3 Survey The ORR is inviting colleagues across the rail industry [including heritage] to take part in the Risk Management Maturity Model (RM3) usage survey. RM3 is ORR's framework for assessing how well organisations manage health and safety risk through mature safety management systems. It provides a shared language for safety, helping organisations benchmark performance, identify improvements, and measure progress over time. This survey is an opportunity to share your experience of using RM3, the benefits it brings, the barriers you face, and the types of guidance, tools, training and case studies that would help you most. Your feedback will directly shape the RM3 Governance Board’s priorities and inform ORR’s future programme of RM3 resources and support. By taking part, you will help build a robust and sector-balanced picture of RM3 across mainline, freight, light rail, heritage, supply chain, consultancy and beyond. Take part in the survey, which closes on 10 November 2025. https://www.orr.gov.uk/guidance-compliance/rail/health-safety/strategy/rm3 ============== HOPS HELP We have reviewed and updated our HOPS Help page on adding a new membership (manually): https://www.hops.org.uk/help/add-new-member We hope this is useful as we continue to invest in developing HOPS Help pages: https://www.hops.org.uk/help ============== DISPOSALS GAZETTE HOPS is happy to provide the Disposals Gazette to the heritage railway sector to enable railways to demonstrate they have taken reasonable steps to allow other interested heritage organisations have the opportunity to adopt items before they are disposed or offered for sale on the open market. This is part of the charitable 'rules' for most preservation organisations. https://www.hops.org.uk/disposals ==============