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System Updates

Update 1208 24 June 2025

Purchase Orders | Helpdesk Tickets | YouTube | Defect Reports PURCHASE ORDERS PURCAHSE ORDERS Work on the Purchase Order system has been taking place over the last few weeks. This is to both improve the interface, integrate it with Retail Systems, and also make possible future developments to do with spending limits etc that have been requested. The existing menu option for Purchase Orders has been re-labelled "Purchase Orders (Old)" and a new menu option has been provided "Purchase Orders (New)". Users are encouraged to use Purchase Orders (New) where possible, and report any issues to your HOPS Admin for reporting to HOPS HQ. Purchase Orders (Old) is still available for the moment in case of any issues with the new system. There should be only minor changes to functionality between the old system and the new system. Please let your HOPS Admin know if you find any issues with the new system. For users of HOPS Retail Systems - new functionality in the new purchase order system: - Selection of a stock item when creating purchase order lines - POs appear in POS machines for checking-in once stock arrives. Checked-in POs are automatically added to the stock level in the stock control system. - The delivery destination of stock can be set when creating the PO so that the incoming stock shows to the correct stock location (eg station, shop, etc). === SUBMITTING HELPDESK TICKETS Please could I beg and plead with everyone that raises HOPS Helpdesk tickets to please follow the guidance when raising tickets? It really helps us to help you more promptly and saves a lot of time. Particularly providing a name of a user affected and a link to the affected page allows us to immediately admin-login as the affected user on the affected page. This not only saves time, but also gives us a better chance of responding even if we're not at a computer and can use a phone etc to see the issue. The pre-populated questions also help us obtain the information required and avoid several to-and-fros for us to understand the problem. The demand on HOPS support time is high, so please help us to do the best we can and respond as promptly to tickets as we can. Thank you. === YOUTUBE VIDEOS We are making progress uploading videos to YouTube: https://www.youtube.com/@HOPSHeritageRailways Recent videos include information on entering details and events for public display in the Raildays app: https://www.youtube.com/playlist?list=PL6GXYdV8KgfsydmmfOddRkzQ_2Tyy3vln We are limited in what we can do with the new channel until it gains some credibility, so please do subscribe to the channel and that will help it gain credibility and unlock additional functionality. Thank you === ASSET MANAGEMENT - DEFECT REPORTING Work will be taking place on this over the next week or so to better use on mobiles etc, including uploading photos from phone cameras in a similar way to what currently exists on Spot Report. There should be no disruption but please let us know if you find any problems. === Thank you Danny Scroggins