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ID Card Printing Schedule

Printing Dates:

ID Cards are printed shortly after the 15th and 30th each month.

ID Card renewals (ie cards for those who already have cards) are sent approx 6 weeks before the current card expires.

This is to avoid a person having two valid cards for any longer than necessary, but still allowing enough time for distribution of cards and any cards lost in transit to be replaced.

In many cases HOPS ID Cards have a commercial value in terms of discounts in shops, cafes, booking offices and reciprocal travel schemes. Therefore it is important that users don't have two valid cards for longer than necessary, where one card could be used by another person.

If a user's new card is shown as 'WAITING' in the ID Card administration pages, this is because the user already has a (live) card and it is not yet within 6 weeks of expiry.

If the user no longer has their original card, that can be cancelled by the normal method (browse to Live Cards, click the card number, then the Cancel link).

The new card will then be issued in the next available print run.



HOPS is continually being developed and updated. Sometimes the screen shots in these help files might lag behind the most up-to-date views of the screens. Generally, however, the functionality of the page will be the same, albeit with a slightly different format or layout.